I think people sometimes confuse empathy with just being soft. I consider myself an empathetic person but I’m also a realistic. I don’t believe in letting people wallow too long. Yes, sometimes wallowing is necessary. But I would rather help someone toward what they need than shove them.
I don’t think people need to fit into “either” or “or” category.
I am glad you had the support you needed at the time you went through this.